Tuesday, February 24, 2015

Malaysian Airlines (MAS): Truly Dangerous

The ground crew in Taipei was the most efficient bunch of people I've ever seen. Thinking that the flight back to Kuala Lumpur couldn't be as bad; I was proven otherwise. As if the scare of flying to Taipei wasn't bad enough, the flight back from Taipei to Kuala Lumpur was even worse!

First of all, the air steward on board was downright rude. Even at budget airlines, I have not seen an air steward who looked like we owed him money and boss the passengers around. Perhaps he was having a bad day, perhaps it was that time of the month for him, or perhaps he had tendered his resignation and decided that he doesn't care about his job anymore. But I certainly did not pay to get onboard and be treated like his bitch, or to look at him scowled at other passengers. Thank goodness this flight has in-flight entertainment that I could distract myself with.

Then there's a huge negligence of aircraft safety.

I am no expert in flying an aircraft but I do know a thing or two when it comes to safety. I know that it is important for the cabin lights to be dimmed when a plane take-off or land, especially at night. This is part of the many aircraft safety measures. However, this did not happen during my flight back from Taipei to Kuala Lumpur on 6 January.

As we were approaching Kuala Lumpur International Airport, there was a routine announcement of dimming the cabin lights and for the cabin crew to be seated for landing but the lights were never dimmed! It was bright as day in the cabin and before we knew it, the plane was plunging, there was a loud thud, the plane swerved a little, a few yelps of shocked was heard in the cabin, and when I looked out of the window, we were already on the runway!

This experience is downright unpleasant, especially coming from a carrier, which was supposed to have bucked up on their safety measures and servicing after those unfortunate events! My recent experience told me that someone is definitely sleeping on the job and is still not taking the necessary action to right the wrongs! If our flight were to have crashed that day and all the passengers were injured in some ways, who would they blame? The light switch malfunctioned? Or a poltergeist turned the lights backed on?

We're talking about a flying aluminum tube with hundreds of lives onboard, who paid good money to get to where they needed to go and is hoping reach their destination safely! Both mentally and physically! And yet, these people at the Malaysian Airlines (MAS) are showing no effort of improving at all and are treating our lives like a cheap joke!

For those who are wondering why am I ranting about all these on my blog, which quite possibly has no view at all, instead of writing to MAS directly, you'll be surprise to know that if you pay a visit to their website, there is NO PLACE for you to file your complains (if any).

Even if this was submitted to them, I can foresee that there is a very high chance, I will not even hear back from them. So why bother when I can at least attempt to warn everyone else across the globe? Of course, if someone from MAS happens to see this, even better! I sure would love to hear how they are going to spin this one or compensate me for the mental torture they put me through!


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